Privacy Policy

Last Updated: January 2024

Introduction

dawn-ware is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or engaging with our services, you consent to the practices described in this policy. If you do not agree with these practices, please do not use our website or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request forms on our website
• Subscribe to our communications
• Request a consultation or quotation
• Engage our services

This information may include your name, email address, physical address, and details about your project requirements.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information
• To process and manage service requests
• To communicate with you about your projects
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent misuse

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.
• Legal Requirements: We may disclose information when required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymise it.

Your Rights

Subject to applicable law, you may have the following rights regarding your personal information:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your information
• The right to object to or restrict processing
• The right to withdraw consent

To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

dawn-ware
42 Greenway Boulevard
Sandton, 2196
South Africa

Email: [email protected]